FAQS

UK Delivery
Please note we ONLY ship to the UK at this moment

Standard delivery (2-3 working days) £3.99
Next day delivery (Order by 11am Monday to Friday only) £5.99

Refunds/exchanges
No refunds. Exchange only.

Customers are responsible for sending items back to us that they wish to be exchanged and must be sent via tracked postage or we will be unable to exchange your item. Once received we offer standard delivery only for our exchange service.

Please contact info@thenightshades.com with the following details.

Order number
Item style and colour name you wish to exchange
Reason for exchange
Supporting evidence
Once your exchange has been confirmed by a member of our team please send proof of tracking number to our email.